POLICY | cmbworlddesigns

Refund Policy:
All of our furniture pieces are completely refinished from head to toe. We take a lot of time and pride in making our pieces look the best they can and embracing beautiful wood grain etc. Please inspect carefully before finalizing the purchase. We do our best to provide as much information as possible to you with our photos and descriptions. We encourage you to ask as many questions as needed to feel comfortable purchasing a vintage piece of furniture. Vintage furniture often comes with corks and permanent imperfections and is not for everyone. All sales are final, no returns or refunds accepted.

Our goal is customer satisfaction.

Payment Policy:
We accept cash and all major credit cards. All purchases require an additional 6% VA State Retail Tax. All completed pieces must be scheduled for delivery or picked up within 7 days of purchase unless otherwise arranged ahead of time.

Care & Maintenance:
Please allow at a minimum 4 weeks before placing any objects on top of your new piece. Most of our pieces don’t sit long once offered for sale, the finish is still relatively new. Proper curing time and patience will ensure your piece will make you happy for years to come. We recommend using a slightly damp cloth for cleaning. No waxy polishes or sprays or harsh chemical cleaners.

How it works (The Process):
We are an online boutique. Please take some time to browse our gallery to get a sense of our style and what you are looking for. We get multiple pieces a week in so if you don’t see something that fits your needs currently, check back often and / or join our email list. If you are looking for something specific feel free to reach out and we can work with you on finding what you are looking for. If you see a finished piece that you would like to add hardware to, we are happy to do so. We use the best quality products available on the market and do not take shortcuts.

Shipping & Delivery:
* We currently do not offer shipping services out of a couple hours from Northern Virginia. However, if you have a shipping service you work with and would like shipping please reach out to us prior to purchase.

Our team will work diligently to ensure your order reaches you in a timely manner. Feel free to contact us prior to purchase to setup or discuss delivery.

Delivery Charges:We offer local delivery for a flat delivery fee which is separate from the cost of purchases. The delivery crew can usually place your piece of furniture into the room of your choice. If you would like help moving any other furniture out of the room please let us know ahead of time, it will be up to the discretion of the delivery crew, it is not guaranteed they will move other furniture. Please leave a clear path for the delivery crew to the room you would like your furniture to be placed.

Customer Pickup: We are happy to set-up a time for you to pick up your new purchase. If this is the route you prefer we recommend you bring plenty of soft blankets. All completed pieces must be scheduled for delivery or picked up within 7 days of completion unless otherwise arranged.

Picture Policy:

All pictures are property of CMB World Designs, LLC.

This Privacy Policy describes how CMB World Designs, LLC ("we", "us", or "our") collects, uses, and shares information about you when you visit our website www.cmbworlddesigns.com (the "Site") or use our services. Your privacy is important to us, and we are committed to protecting your personal information. By using our Site and services, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Personal Information: When you visit our Site, we may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, and payment information when you make a purchase.
Usage Information: We may also collect information about your interactions with the Site, such as the pages you visit, the products you view, and your browsing activity.
Device Information: We may collect information about the device you use to access our Site, such as your IP address, browser type, and operating system.
Cookies: We may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings.

How We Use Your Information

To Provide Services: We use your personal information to fulfill orders, process payments, communicate with you about your orders, and provide customer support.
To Improve Our Site: We use information about your browsing activity to analyze trends, administer the Site, and gather demographic information about our user base.
To Customize Your Experience: We may use cookies to personalize your experience on the Site and provide tailored content and advertising.
To Communicate with You: We may use your contact information to send you marketing communications, promotions, and updates about our products and services. You can opt-out of receiving these communications at any time.

Information Sharing

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. We may also share your information in response to legal requests or to comply with applicable laws and regulations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can choose not to provide certain personal information, although this may limit your ability to use certain features of the Site. You can also opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the Site.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@cmbworlddesigns.com.